The company must have a certain number of Quality Control (SQ) technicians for a given annual concrete volume. SQ personnel at both the technician and higher levels should hold relevant certifications for their positions that are offered by relevant authorities assigned by the government. SQ personnel should participate in local technical activities such as training and certifications.

Overtime. Working overtime is something common is this business because some contractors would like to speed up so as to avoid fines for delay of work. Although workers are paid for doing their work beyond normal working hours but their quality of work will not be up to standard due to fatigue. Time. It is important to deliver the concrete products on time to the customer because time equates to money, by not being punctual the company loses its trust from its customers which will affect its reputation.

Time will also affect the quality of product; it will decrease the quality of the products. Cost. The concrete products though of high quality should not be priced at an exorbitant price because doing so will also affect the company’s reputation as it reflects that he company is profit oriented. Fundamental Issues. The most fundamental or essential ethical issues that businesses must face are integrity and trust. A basic understanding of integrity includes the idea of conducting the company’s business affairs with honesty and a commitment to treating every customer fairly.

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When customers perceive that a company is exhibiting an unwavering commitment to ethical business practices, a high level of trust can develop between the business and the company’s target market. A relationship of trust between the company and its customers is a key determinate the company’s success. As such, a process should be in place to collect customer feedback/complaints and the company should conduct customer surveys and customer education on a regular basis.

Diversity Issues. An ethical response to diversity begins with recruiting a diverse workforce, enforces equal opportunity in all training programs and is fulfilled when every employee is able to enjoy a respectful workplace environment that values their contributions (Loser, 2013). Decision-Making Issues. Decision making is part and parcel of life, it is an important issue because it happens every day and making a wrong choice would put the Meany’s reputation at stake.

The framework for ethical decision-making is a useful method for exploring ethical dilemmas and identifying ethical courses of action: “recognizes an ethical issue, gets the facts, evaluates alternative actions, makes a decision and tests it and reflects on the outcome”. Ethical decision-making processes should center on protecting employee and customer rights, making sure all business operations are fair and just, protecting the common good and making sure individual values and beliefs of workers are protected (Loser, 2013). Compliance and Governance Issues.

Businesses are expected to fully comply with environmental laws, federal and state safety regulations, fiscal and monetary reporting statutes and all applicable civil rights laws. The branch should comply with all the rules and regulations that it is required to comply with (Loser, 2013). Unethical Supplier. Materials such as coarse and fine aggregates, water, cement, steel reinforcement bars, framework and others which are obtained from suppliers in an unethical Way such as through the usage Of environmentally unfriendly methods will affect the company’s reputation as well.

It is important to ensure that not only the business itself is ethical but it is as important to ensure that the suppliers in which the business is obtaining its raw materials as mentioned are ethical as well (Riley, 2012). Environmental Concern. A responsible concrete company will both try to reconcile the advantages and disadvantages and strive to minimize any adverse environmental effects. The entire concrete industry is pursuing this objective. Although it is generally thought that the environmentally desirable solution will be more expensive, this is not always so.

For example, the ready- axed concrete industry has invested heavily in systems to recycle and re-use water at production plants. This reduces pollution to watercourses and streams, while lowering operating costs and water consumption. Government policy influences how these factors are assessed and handled through controls on pollution (chemicals, noise, light), energy consumption, and landfill. Process water can also be reclaimed, treated and reused. The amount of water that can be used with each batch will depend on the reclamation system and treatment type.

However, with proper monitoring and maintenance, the process can be perfected. Wash areas for equipment can allow for water capture, filtration and reuse, but it is important to ensure that process water is always handled properly. Waste materials from the batching plants should be recycled because these materials are still of high quality and can be turned into recycled concrete. Air emissions always need to be properly controlled. There should never be any type of visible dust cloud anywhere in or around the facility.

Bag houses and filters need to be properly maintained. Roadways at the facility also need to be kept in a condition to eliminate dust. Proper speed limits needs to be enforced for feet and to reduce dust. It is always beneficial to have roadways paved, since this helps keep dust down, although this is not always possible. The plant is not the only place for concern with the environment. Office activities should also respect the environment. Recycling is an important part of every business.


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