In accounting, all the components of a financial statement are Important but the lamination of all the numbers and all the factors are denoted at the bottom line. Similarly, the bottom line of Slogan’s approach reduced expenses, while at the same time increasing profits. Several factors are clearly mentioned throughout the article: straightening, understanding customers’ needs, benchmarking the competition, building for the future, communicating Internally (within the organization), Introducing better IT and technology (e. G. Forecasting and modeling tools), Increasing their talent pool (e. G.

MBA program at Michigan State university just to name a few. Looking at the bottom line of this article, Slogan’s approach worked. By improving on the foundation they already established Sloan was able to build Whirl Pool’s supply chain. The implementation of more innovative technology seemed key to this achievement. Sloan named a few of these technologies. The ability to develop a better and more efficient forecasting model Is key seemed key In knowing how to make sure big and small ticket Items were In stock. Sloan also mentioned the “psychology of delivery date commitments,” on page 16.

Sloan pointed out that in a study of consumer needs, provided by Boston Consulting Group, customers were not as concerned with expeditious delivery but more so with accurate delivery. In other words whatever the delivery date is then that is when the item needs to be received. Sloan seemed very grass roots In his approach to figuring out the supply chain problem. He went to the consumer to begin his Investigations. This approach seemed very Intelligent In that It gave a more accurate perspective on what the issues were within Whirl Pool.

Once the end user’s problem was identified, Sloan worked backwards to make improvements. Another thing that stuck out as a good idea was the supply chain advisory board which served as a think tank to efficiency. Sometimes having too many cooks in the kitchen causes problems but this time it worked as a recipe to success. Between the Increase In technological Innovation and the employment of both current personal and new talent Sloan managed to turn the supply chain around. One thing that he may have considered doing in addition to is other accomplishments would be to trend the past problems in the supply chain.

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In other words, he may have wanted to look and see where things began to get bad. One of the worst things is to have progress and then have history repeat itself and cause a set back or a slowing of further progress. Customer Perspective By daybook In accounting, all the components of a financial statement are important but the building for the future, communicating internally (within the organization), introducing better IT and technology (e. G. Forecasting and modeling tools), increasing heir talent pool (e. G.

MBA program at Michigan State University), Just to name a few. Better and more efficient forecasting model is key seemed key in knowing how to make sure big and small ticket items were in stock. Sloan also mentioned the Sloan seemed very grass roots in his approach to figuring out the supply chain problem. He went to the consumer to begin his investigations. This approach seemed very intelligent in that it gave a more accurate perspective on what the worked as a recipe to success. Between the increase in technological innovation and

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