Claims submitted after the deadline will not normally be considered. Further details on the middies likely to be offered to students with accepted Mitigating Circumstances can be found on Yorkshire. The Knowledge Information Systems module has one assignment, a reflective report based on contents taught during the course. Students will be able to choose which track they wish to expand. The assignment is designed in order for them to achieve the learning outcomes of the module and to develop your subject understanding.

The assignment is set to support you in the development of a case study. The main objective of this assessment exercise Is to allow you to be produce a critical and afflictive report with regard to issues and challenges related to the development of knowledge and information systems within organizations operating in defined contexts and markets. In addition, the assignment is designed for you to develop a 019 course, to give you more flexibility – in terms of reflective writing and creative thinking- in writing up your report.

A list of suggestions and advice has been provided to enable you to complete your assignment more successfully. Finally, detailed marking criteria have been provided at the end which will be used to mark your coursework. Assignment Track Knowledge Information Systems in practice: develop your case study In the past decades, organizations have significantly changed their approach to knowledge.

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Before, the collection, selection and implementation of data and information were functional to specific productive processes or services often framed in a very restricted scenario. Nowadays, organizations dedicate much more attention to knowledge management with regard to different products and services and possible market scenarios. This effort is often aimed at optimizing an organization’s potential in terms of knowledge acquisition, creation, retention, retrieval and sharing mongo different components and departments.

Of course, while investing in knowledge management may bring positive outcomes, it also signifies challenges for organizations with regard to several aspects, e. G. Re-configuration of systems and practices, change of structures and procedures antipersonnel training. Assignment tasks: You are asked to write a reflective report identifying, exploring, analyzing and discussing the development of knowledge management (KM hereafter) and knowledge information systems within an organization or business company in relation to a specific project, product or service.

You can choose to focus on steps and actions undertaken by the selected organization in order to improve their KM strategy with regard to a particular aspect or issue, such as: The introduction of a new product or service operated by an organization’s competitors in their market of reference, which may have pushed the organization to reconsider their KM strategy in a given period of time or market scenario; Operational, tactical or strategic modifications adopted within the organization itself that generated a significant improvement in terms of profits, cost saving, resource efficiencies; Overall adjustments imposed by economic, social and cultural changes at local and strategy. These and other examples need to be explored and analyses with regard to contents discussed within the KISS course.

Particular attention should be given to linkages between theories and models analyses in the course, and challenges related to the realization of projects by organizations and companies. These may include successful results as well as failures or negative outcomes. The assessment is designed to evaluate your capabilities in observation, analysis, reflection and synthesis. You can select the organization independently from its product, service or market of reference. What it is really important is the development of a coherent discussion regarding aspects associated with knowledge management. For instance, with regard to a given project within the organization or business company you select, you may wish to focus on: Processes of converting information into knowledge and vice versa.

Benefits of having adopted a specific knowledge management strategy that makes an effective use of knowledge and information systems. Processes of creating KM programmer using knowledge management life cycle. Linkages between KM strategy and wider organizational level strategies Strategies related to involving different layers of employees within the knowledge creation/management process, from top- management to middle managers and front-line operators Different types of systems used or that can be used by different departments. Use of different levels of systems in different organizational departments to generate different types of information and knowledge, including the interaction between systems.

Challenges faced by team/departments in particular situations and relative solutions applied. Comparisons with different organizations, markets, situations and contexts Graphical techniques such as rich picture technique, system network analysis, statistic graphs etc. Can be used in order to support your discussion and to enhance your framework. Important components within the organization, such as specific department or functions (e. G. Customer relation management), may need to be analyses in relation to the issue and aspect under investigation. A critical analysis should also address issues related to creative thinking and problem solving put in place within teams and/or departments of the selected organization.

You are required to develop this assignment by resembling the structure of an academic research paper or Journal article. This means that you will need to provide an introductory section in which you clearly define your research question (suggested 300-400 words), a literature review including other relevant research conducted on the organization/business company you selected (700-1000), your elaboration and analysis of the organization with regard to the specific aspect/issue/scenario conclusions (500-700). Of course, this is Just a rough idea: you can develop this assignment as you wish, Just try to be balanced and rational with regard to word usage.

Mark Matrix for Knowledge Information Systems Assignment C CRITERIA TAMS WEIGHT Fatal Achieved Out of Understanding (theoretical and practical aspects) of sub-topic: / 20 No attempt, or, shows a vague understanding. Shows a relevant understanding of the sub-topic. KM Strategy Shows a sufficient understanding and provides relevant discussions of the sub-topic. Shows good understanding of sub-topic and its significance. Shows an excellent understanding of sub-topic and its significance. Also shows its related sub-topics. Understanding (theoretical and practical aspects) of sub-topic: Different types of IS. E.G. Shows good understanding of sub-topic and its significance. Shows an excellent understanding of sub-topic and its significance. Also shows its related sub-topics.

Understanding (theoretical and practical aspects) of sub-topic: KM strategy within particular context; implementation of organizational procedures (e. G. CRM and COP) GO,GO related sub-topics. Understanding (theoretical and practical aspects) of sub-topic: Graphical/model representation techniques. GO,GO elated sub-topics. Overall Write-up of the assignment (introduction, conclusion and the overall flow) and problem solving. GO,GO,GO / 10 Has not been attempted, or, shows a vague understanding. Shows a relevant understanding of sub-topics. Shows a good understanding and provides a relevant discussion. Shows a very good understanding of sub-topics and their significance. Shows an excellent understanding of sub-topics and their significance. Also shows the related subtopics.

Overall presentation and layout (illustrations , bibliography (including in-text referencing), appendices and layout. GIG Illustrations Bibliography In-text referencing Appendices Layout Sub-Total If over worded % of Penalty for over wordage: Final Mark Marks) (mark – penalty) Please note this mark is provisional subject to moderation by examiners Tutor comments are provided on the generic feedback sheet (provided on next page). Student number: Module title: Knowledge Information Systems Generic criteria Module specific learning outcomes GIG Presentation Understand the objectives of information and knowledge management in modern businesses.

Correctness of referencing Theory and literature review Appreciate the need for equal consideration of technological, human and organizational aspects. Analysis and problem solving Be aware of the role of information and knowledge management in organizations. Structure and argument Know how to go about tackling such a project in practice. Reflective writing on the role of information and knowledge in organizations. Conclusions Applying KM theories for individual learning. Comments on assessment criteria Suggestions for improvement Date: Signature 1st marker Initials 2nd marker Generic Assessment Marking Criteria You will be marked according to five criteria:

Understanding and use of Theory Quality of Analysis Structure and Argument The examiners will be looking for the following elements for each of these criteria. All material is thoroughly and correctly referenced. Citations are given in the Harvard format, unless specifically specified otherwise in the assignment brief. Direct quotations from sources are referenced with page numbers. Appropriate use has been made of tables, diagrams, graphs and pictures. The use of formatting (line spacing, font, Justified margins etc) is consistent throughout. The text is clear and readable, without typographic errors and spelling stakes. The assignment is within the maximum word length suggested.

The bibliography contains only the works cited in the assignment, is presented in author alphabetical order and is complete, accurate, and consistently formatted. Theory Evidence of wider reading I. E. Not relying on a textbook or single text source, but engaging with specialist texts, Journal articles and reports. A demonstration of an understanding and awareness of a range of theoretical positions or technical options. The ability to place a particular text’s argument within a range of positions evident in the literature and to recognize its strengths and limitations as an explanatory framework. Direct quotes, paraphrasing or other evidence of active engagement with theory and/or technique is apparent throughout the assignment.

Analysis The assignment demonstrates an ability to understand different perspectives I. E. The student can evaluate different options, engage critically with theory and practice and can Justify their analysis above other available solutions or viewpoints. The analysis results from the use of Judgment and discernment in selecting theory and applying t to the situation or problem. The selection of techniques and viewpoints are justified by the problem or issue outlined within a specific project or context. Reflection and observation are integrated in the analysis in an appropriate way I. E. A supported argument illustrated with observation rather than a statement of opinion. In the main body, a conclusion and a bibliography.

Alternative formats may be specified by the assignment brief and, if so, have been used. A coherent argument is evident, which clearly links the different elements of the assignment together and dads the reader through to a Justifiable conclusion. The argument is logically constructed with each section building on the insights of preceding sections I. E. Different perspectives are not simply thrown together without an understanding of how they contribute to the overall argument presented. Theory is integrated into the analytical and/or practical elements of the assignment where appropriate Meaning is not obscured by poor grammar, paragraph or sentence construction.

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