Organizational behavior is the study of how people, individuals, and groups act in organizations. What it does is interprets the different types of relationships in terms of the people, organization, group, and the social system as a whole. The purpose of organizational behavior is to make sure that human, organizational, and social objectives are achieved to build better relationships within the organization. It compasses many different topics, such as human behavior, leadership, change, and teams just to name a few.
In this paper I will be discussing some of the things that were learnt in the class and some that I gained knowledge on from other classes that I have had in the past and elsewhere. Organizational Behavior can be impacted by many things. For instance a variety of individuals coming together can bring different types to talents to organizational behavior. All of these talents brought together give a group the ability to accomplish many things. However, in order to accomplish their goals the group has to understand each other as well as be willing to listen to different points of view.
Communication in this process can either negatively impact the group or positively impact the group. It depends on how good the communication is. These two topics, group and team development and communication, hold the most interest to me because they go hand in hand. Communication probably is more important out of the two because without good communication within a group, the development and performance of the team cannot be met. The group should have one common goal and be able to communicate successfully in order to meet that goal. It’s amazing to me how such a small error in communication can cause such a huge error in the end.
Most of us have played that game “telephone” when we were little. This is where a group of people get in a circle and one person starts by whispering a sentence in the next person’s ear. That person then relay’s the message to the next person then so on and so on. By the time they get to the last person, the sentence has changed into something totally different the when it was started. For a company to be successful, the communication flow has to stay consistent from top to bottom and back up again. This way everyone knows what’s going on and what part they play in the process.
Group development and performance also plays a crucial part in the success of a company. Without successful development of the group, the company is going to be stagnant and unproductive. Several individuals make up a group and each of those individuals has their own personality and characteristics which can either benefit the group or hold it back depending on how the group comes together. Each individual has to get to know each other, know the different personalities, then work together to find out who’s strengths and talents would best be used for different tasks.
Once those talents are put to use, the group can start to come together and work towards their goal. Sometimes this can be difficult because you may have more than one person who believes they know what’s best and you get into controlling issues, but if a group can get past this, then they’re sure to be successful in reaching their goal. The reason these two terms of organizational behavior are so important and interesting to me is because I also believe they hold the most relevance to my work organization. The reason is I’m in the military and anyone who has ever been in the military knows that teamwork and group productivity are crucial.
The major impact of basic training is how to get along with the other individuals in your flight and become a team; help each other out so that everyone makes it through. The same goes for when you’re in the field. If each individual doesn’t contribute and work together then it could boil down to life and death situations. This also applies to communication. As I said before, communication and group performance go hand in hand. Again, if you are out in the field and you aren’t communicating clearly and successfully then someone’s life could be at stake. Not just in the field, but in the office as well.
In my unit we fly planes that are always being worked on. There has to be clear communication on what the problems are and how they need to be fixed or else the mission is negatively affected. Although communication and group performance are not the only factors in organizational behavior, they are the ones that hold more interest to me. There are other terms such as decision making, motivation, individuals, and organizational goals, but I believe the two terms that affect me and my organization the most are communication and group performance. What does it mean to be part of a team?
This can mean many different things all depending on the nature of the group and the people that makes up the team. Having a well-developed team can make things happen that many may not think could. There are background factors that one has to keep in mind when dealing with makes a team, and they are: personality, gender, age, health, attitudes, and values (Tubbs pg. 109). These six are the most obvious of the development of team cohesiveness. Personality in a team plays on inclusion, control, and affection to help with the shaping of an individual behavior. Inclusion is our need of belonging. Inclusive groups are more productive, have more group unity, promote better customer satisfaction, accomplish more goals, transfer knowledge more effectively, and possess more group confidence (Tubbs, pg. 116)’ I have learn that there are going to be times when you may feel excluded and the important thing to remember when you begin to feel this way is that you are not the first to have this feeling. You have to make others be sensitive to your needs and make sure that they can make you feel welcomed into the group just as you would make them feel with you joining the team.
As long as you are able to keep control of the happiness of yourself and others on the team it will run smoothly. Control is our need to influence, lead, and develop power over others or to be influenced, led, or have others exert power over us (Tubbs, pg. 119). When there is control over the team, things tend to stay on track, but you have to always remember to stay respectful so that the control is not overbearing to others. When you have too much control in a team communication is not going to be like it was at the beginning. People will start to do their own thing and not listen to anything that the leader or anyone else has to say.
Once things go downhill because of this then task will not get completed and it may affect the company in a bad way. I came to realize that being part of a group or team, there are things that you should know how to do and how to be. You have to be able to take in the good with the bad, you have to be able to communicate effectively for the group or team to be successful at what it is they are trying to accomplish. Another part of the class that I learned a lot from is from doing the SDI. I was not so surprised that it came out that my Motivational System was Judicious-Competing.
It fits me very well, if a person asked me if I knew this beforehand the answer would have been no. I have always seemed to be the type that will do any and everything out my way to get things done, but never knew how much was too much and what the concisions would be because of it. I do make sure that I have all the information that I am going to need before I act on a situation, but I guess that is not always all the information that one can need in the end. I also have always been a very cautious person in life for many different reasons.
Being this way is not such a bad thing until you do it so much that you start to miss out on things and once they are gone there is no getting it back. I also learned that there is such a thing as overdoing a strength that you may have, but I never thought that being to tolerant of things or people will make you have an attitude of not caring what is going to happen or what is going on. The SDI made this very clear to me and when I got more information about it it came out to be true. After doing all that you can for someone and putting up with them after so long you tend not to care as much as you did before.
This to me is never a good way to be, because once you stop caring things will not get done and people feelings can get hurt in the end of it all. I am a very kind hearted person and the last thing I be wanting to do is hurt someone’s feelings or not get the job done the right way like I know I can. We all deal with some type of conflict every day in our lives, whether it be at home, school, or work. How you deal with it is what makes the difference. Everyone has their own way of dealing with conflict; no one deals with it the same way. All depending on what it is and what is going to be the outcome of it.
I tend to stay far away from conflict as I can, but we all know that it is impossible to do. But it is a never ending process and the more you learn how to deal with it and handle it the better you will get at it. Like I stated in my discussion post the SDI is going to be very useful for me because it gave me a better look out on how to deal with things and other people that are different than me. It is always important to remember that just because you are different from the next person that you have to be disrespectful or not work with them because you may have different views on things.
Being different and working together I think is the best when you are in a group or team. The reason for this is because if you are working with someone with different views they can bring a different outlook on things than someone with the same views as you. Being different means that you are able to get things done faster, because everyone is not going to be working on the same thing and being in each other way. I like to work with people that have different views then me, it helps me think out of the box at times which is a good thing and you are able to learn some things that you may not have known before.
E. H. Porter, Manage Conflict and Improve Relationships. Strength Development Inventory: Standard Edition Tubs, S. (2009). A System Approach to Small Group Interaction (10th Ed. ) New York: McGraw Hill Inc. This class has helped me to see that the people you are around on a day to day basis are not going to be the same as you. I also learned that it is not a bad thing to be in a team or group as long as the others are respectful and get their work done just as you will.
I learned a lot about myself and how not to get over worked up about things that are not in my control, but at least share how I feel about what is going on to see if there is something else that can be done to make everyone else work better together. This class is going to be very vital for me since I want to open my own business one day. The type of business that I want to open people will not need a degree but they will need to know some of the things that were taught in the class. I think I will be a very good teacher to them with explaining to them what is and is not expected of them when they are working in teams.