In regard to health disparities around the world, which of the following statements is most true?
B and C
Which of the following is a trend in modern health care across industrialized nations?
A and C
Which of the following countries has had a relatively inexpensive universal health insurance system for more than 50 years?
Japan
Which of the following statements is true:
During the past 15 years, the cost of care has been a growing problem for many developed nations.
Which of the following statements is a reason for improving the US health care system?
The US government and citizens alike are struggling to afford the cost of care.
Why was it important for the Institute of Medicine (IOM) to develop its six aims for health care?
So that health care organizations would have a better idea of what they needed to improve
Which of the IOM aims has this hospital FAILED to meet?
Timely
The hospital where Michael is recovering reviews its patient satisfaction survey results in order to improve its care and patient outcomes. Leaders poring over the data note that 90 to 100 percent of patients rate staff as “excellent” in the following categories: listening, answering questions, being friendly and courteous, and giving good advice based on specific needs and preferences. Which aim is the hospital generally achieving?
Patient-centered
Which of the following improvement efforts is the best example of increasing the effectiveness of care?
Improving the percent of clinic patients achieving their goal blood pressure by instituting a series of reminders for providers about evidence-based processes
Which of the following improvement efforts is the best example of increasing the equity of care?
Through staff development and weekly feedback, equalizing the likelihood that a patient will receive pain medication regardless of race, ethnicity, or education
Which of the following is a basic principle of improvement?
Every system is perfectly designed to get the results it gets.
Using Deming’s System of Profound Knowledge is helpful in quality improvement because:
It can help break down complex quality issues into smaller, more understandable parts.
Which component of Deming’s System of Profound Knowledge is the team about to harness?
Understanding variation
After speaking with caregivers on Floor 3, the improvement team discovers that there is a particularly dedicated head nurse on the unit whose mother died after a catheter-associated UTI. This nurse orients all new providers and also provides feedback when she sees that catheters are being placed unnecessarily in patients. Which component of Deming’s System of Profound Knowledge do this nurse’s actions best represent?
Psychology (human behavior)
Which of these is a question particularly associated with the “theory of knowledge” component in Deming’s System of Profound Knowledge?
What are your predictions about the system’s performance?
x

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