Fifty old ages ago, touristry was a word seldom used by most people. However, over the clip, it has witnessed a dramatic transmutation into a many-sided activity. Travel and touristry have been confined to a privileged few, viz. the rich at the early clip. Now, touristry has grown to such dimensions and importance that it is regarded as one of the fastest turning industry in the universe, transforming into a mean of development for several states, including many Small Island Developing Countries ( SIDS ) like Mauritius ( UNWTO, 2011 ) . Today, it is understood by people all over the universe, many regard vacations as portion of mundane life and foreign travel is taken for granted. Consequently, vacations doing has become a flourishing concern. Tourism and cordial reception industry is now recognized as the universe ‘s largest and fastest turning industry, as it is estimated that between 1950 and 2004, touristry activities have increased from 25 million to 763 million worldwide, with an appraisal of 1.6 billion by 2020- an mean one-year rate of about 6.5 per centum ( WTO, 2004 ) .

Profile of Mauritius

Mauritius, an island on the outskirts of tropical Africa, has a nice card to play as a touristry finish and it is endowed with resources and has the possible to be a green finish. Mauritius surrounded by Co bluish seas with long beaches and soft and silvern sand makes the island an ideal tourer attractive force. Mauritius is a absorbing island which is loaded with historic sites, cultural diverseness, geographic fluctuations and nature. The Aapravasi Ghat- the Immigration Depot where apprenticed labourers disembarked, was declared as a World Heritage Site by the UNESCO in 2006. Later on in 2008, Le Morne Cultural Landscapes- which encompasses a natural fortress that was used as a retreat for get awaying slaves in the island in the 18th and early nineteenth century was nominated as World Heritage Site. Black River Gorges National Park is on the probationary list of Mauritius to be nominated by UNESCO as World Heritage Site.

1.2 Mauritius as a green Finish

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Across the Earth, public is progressively concerned about environment issues, therefore touristry finishs are recognizing that following green patterns and green direction are quickly going a strategic tool that can heighten a finish ‘s competitory advantage. The facts that people are get downing to look at green patterns in a whole new manner ; it is a must to affect sustainability in the hotel industry. The perceptual experience of green has alteration ; it has gone from a periphery motion to a mainstream. The touristry market has been diversifying into different bomber sections in order to react to the exact demands and wants of their clients.

Tourism is regarded as the chief economic pillar of Mauritius, so the Travel and Tourism industry brings many positive impacts in Mauritius but the fact that alongside with these advantages, other factors like clime alteration, pollution and effects of touristry patterns have besides created a hot issue in the Tourism sphere. The negative impacts of touristry activities has resulted in an increasing demand of “ green finish ” , intending finish where there are seeable attempts of protecting and prolonging the environment by covering with issues like C emanations, bio diverseness preservation, resources use, H2O supply and waste direction. It can be said that the touristry and the environment sustainability construct are visibly going natural spouses.

Green touristry, for the past twosome of old ages, has been a important factor for tourers while choosing for a finish. Mauritius has several sites that encourage green touristry such as Pamplemousses Garden ( it ranks among the most celebrated botanical gardens in the universe with its giants H2O lilies and evocation spice workss ) , Domaine Les Pailles ( a natural park spreading over 3000 estates at the pes of a mountain scope ) , Casela Bird Park ( which stretches over 25 hectares and contains more than 140 species of birds from five continents ) , Black River Gorges, Ile aux Aigrette and among others.

A green finish can lend to favorable behavioral purposes: purposes to revisit or an purpose to offer positive recommendations to others.

1.3 Problem Statement

Although Mauritius is to a great extent dependent on income derived from touristry, it is of import that the state ‘s natural resources be maintained for future coevals to see. Therefore, traveling green is a cardinal constituent of the following stage of alteration in the industry. To better analyse the relevancy of Mauritius in relation to green finish, the construct must clearly be defined: Green Tourism may be defined as “ In short, green touristry is all about accommodating to and extenuating clime alteration in relation to touristry, approximately green market, green programmes, green patterns and among others. Originally, the term “ green ” related in concern operations to environmental affairs but now it embraces all facets of sustainable development.

Mauritius hosted 925 000 tourers excepting theodolite and sail riders in 2011, whereas in the twelvemonth 2010 the reaching rate was 898 000. Although there is an addition of 3 % which may look respectable at first sight but, nevertheless, it pales in comparing to duplicate digit growing rates earned by Indian Ocean equals, for illustration Maldives +18 % , Seychelles +11 % and Sri Lanka +31 % . Mauritius registered a diminution which was partially offset by greater incursion into Eastern Europe and Asia. Mauritius has plunged from a dominant 41 % to 33 % of Indian Ocean market in merely two short old ages. The tourers reaching for 2012 was 938 000 and the twelvemonth 2012 was a hard twelvemonth wherein Europe slipped back into recession and this recession is improbable to be resolved any clip shortly. It is feared that 2013 may be every bit rough as 2012.

However, touristry has non reached the terminal of the journey ; it finds itself at a critical occasion where Mauritius has to diverse to a new market section which is the green market. Mauritius must recognize that in order to remain competitory, going green must be a chief component of stigmatization and selling policies. Failing to follow such an attack may intend losing a loyal client base.

By publicizing Mauritius as a green finish, the touristry industry will demo their environmental duty of tourer operations to pull green tourers and better their criterion with clients.

1.4 Purposes and Aims of the research

Green touristry has been identified as one of the most of import economic system driver for most underdeveloped states. My aim is to market Mauritius as a green finish to profit from competitory advantage. Therefore, my purposes are:

To research the grounds why Mauritius should be promoted as Green-destination

To research the possible ways to construct up a sustainable image of the state

To concentrate on the possible ways for set uping green touristry that can benefits local community

To analyze on some critical issues which could move as barriers from profiting from green touristry

In peculiar based on the research findings, I will offer recommendations in the field of green touristry in Mauritius

1.5 Administration of the survey

This survey is organized into five chapters listed as below:

Chapter one: trades with the background information, job statement, research purposes and aims

Chapter two: provides a reappraisal of the literature on Green Finish

Chapter three: nowadayss the methodological analysis of the survey, explains the stairss involved in developing research design, trying and informations aggregation processs

Chapter four: includes and presents the findings and consequences in the statistical analysis

Chapter five: summarise the whole survey with a decision and recommendation.


The modern tourers opt for green touristry: Green Tourism, synonymous in intending with eco-tourism is “ responsible travel to natural countries that conserves the environment and improves the wellbeing of local people ” ( TIES, 1990 ) , as they want to take down their C footmark. Nowadays, clients no longer accept merely linen and towel reuse plans as being adequate green patterns in the green finish construct. They consider factors that are taking to energy efficiency, a proper waste division, procurance, and H2O preservation ( Heisterkamp, 2009 ; Wolff, 2008 ) . Tourism finishs and touristry industry need to place themselves to run into these challenges and take advantage of new chances originating from altering consumer penchants every bit good as altering environmental and concern patterns.

Green Research within Hospitality Industry

“ Buying a certification does n’t do you green ” said Lyndall De Marco, executive manager, International Tourism Partnership, The Prince of Wales International Business Leaders Forum.

“ Bing green Begins with a thought procedure ” De Marco said. “ What makes hotel sustainable involves an integrated, holistic procedure that encompasses site usage, H2O and energy usage, stuffs and resources, operations and community and societal dealingss. ” ( DESIGN: Patricia Sheehan, Hotel Design Managing Editor )

The planetary environmental enfranchisement plan for the travel and touristry industry was developed in 1996 by three international organisations: the World Travel & A ; Tourism Council, the World Tourism Organisation and the Earth Council. These organisations jointly launched an action program entitled “ Agenda 21 for the Travel & A ; Tourism Industry: Towards Environmentally Sustainable Development. ” Subsequently, “ Green Globe, ” a benchmarking, enfranchisement and performance-improvement plan based on the Agenda 21 rules, was created. This plan identifies the environmental and developmental issues which threaten the economic system and ecological balance, and presents a scheme for passage to more sustainable development patterns. Hotels receive “ Green Globe ” enfranchisement by turn toing major environmental issues in cardinal countries including: nursery emanations, energy efficiency, direction of fresh water resources, ecosystem preservation, and waste H2O and solid waste direction.

Reasons to travel for Green Finish:

Eco-tourism is non a new phenomenon. Nature-based touristry has a long tradition ( Ousby, 2002 ) . Modern signifiers of eco-tourism became popular in the 1980s but can be traced back to the wildlife preservation militias in Kenya opening to tourers in the sixtiess ( Honey, 2009 ) . Academic survey of eco-tourism has grown steadily over the past two decennaries ( Jayawardena et al. , 2008 ) . Enthusiasm for the issue reflects the section ‘s perkiness over the past 20 old ages ( Mastny, 2001, The International Ecotourism Society, 2006 ) and greater consensus on the significance of cardinal constructs ( Horobin, 1996 ) . A finish ‘s environment, frequently a nucleus constituent of its image, is a cardinal factor actuating tourers ‘ finish pick and trueness ( Meng and Uysal, 2008 ; Hosany et al. , 2006 ) . With lifting concern over the impacts of planetary heating, there is a danger that touristry operators and finish selling organisations ( DMOs ) will overstate their eco-credentials.

Consumer Demand

The last few old ages have been a considerable addition in consumer consciousness of green touristry, partially may be because of extended media coverage. Consumers are progressively seeking environmentally friendly merchandises and have a greater apprehension of the impacts of green patterns and clime alteration. There are an increasing figure of consumers who are willing to alter their actions in relation to these issues, and touristry industry can aim these consumers to derive a competitory advantage.

A scope of surveies, three of which are referenced below, have been undertaken to look at the correlativity between environmental impacts of touristry and alterations in consumer behaviour. The surveies have investigate the spread between what people who have changed their behaviour or are willing to pay more for a green experience. Tourists are progressively demanding that the finishs are pollution free every bit good as interesting. Consumer ‘s consciousness sing green touristry has besides fuelled concern among some travellers and made them reluctant to set about touristry activities such as long draw travel.

In May 2008, a joint Commonwealth and State survey into consumer consciousness found that although consumers feel that the environment is of major of import, they have the tendancy non to take duty for environmental issues. Many besides feel that travel is a compensation to be enjoyed with carefree and without any tenseness that they are doing any injury to the environment. Their chief intent is to bask. The survey notes that there is a difference between attitudes and behaviors for about 44 per centum of those surveyed.

However, back uping the findings of the 2007 Lonely Planet Travellers ‘ Pulse Survey ( 24, 500 respondents worldwide ) found the following in relation to consumer demand:

84 per centum of respondents said they would see countervailing their emanations in the hereafter ( 3 per centum had done so in the yesteryear ) .

90 per centum of people said they would or might purposefully go in a low impact manner ; and

93 per centum of people said they would or might purposefully partake in environmentally friendly travel in the hereafter.

A Sustainable Tourism Cooperative Research Centre ( STCRC ) survey besides found out that 70 per centum of tourers surveyed indicated that they would alter their travel form or programs in the hereafter to be more ‘green ‘ .

Another survey conducted in India which surveyed Indian consumers about their attitudes towards green patterns in the touristry industry showed that 22 per centum of the respondents seek out environmental belongingss ( Manaktola & A ; Jauhari, 2007 ) . In the United States, 43,000,000 travellers are environmentally concerned ( “ Greening ‘ your travel experience, ” 1998 ) . Gustin and Weaver ( 1996 ) found that 73.7 per centum of respondents considered themselves “ environmentally witting consumers ; ” while 54.3 per centum idea of themselves as “ environmentally witting travellers ” .

Competitive Advantage

Green finishs are going progressively popular due to the current environmental crisis that is happening worldwide. It has become obvious that the touristry industry does more than its portion in damaging and working environmental resources. As a consequence, more and more tourers are looking for finishs following patterns to protect environment. Becoming a green finish can be the foundation for a great selling scheme and the first measure in selling is supplying consumers with what they or necessitate. A turning consumer base exists for green finishs, and marketing the green patterns of a finish can assist to place it clearly in the market topographic point. Therefore, traveling green makes each belongings unique, and moreover creates a competitory advantage. “ Sustainable competitory advantage exists with the ownership or a valuable resource that allows the organisations to execute better or more efficient than their rivals ” ( Graci & A ; Dodds, 2008, p.256 ) .

For touristry industry, green programmes can supply a competitory advantage, every bit long as green activities are still optional in the market. Finally, green patterns are going a baseline demand, because the cost of non-renewable energy continues to increase. Therefore, proactive touristry finishs with sustainable green theoretical accounts will hold the strongest chance of accomplishing a competitory advantage ( Ernst & A ; Young Report: Hospitality Going Green ) . By making and practising environment friendly patterns finishs gain positive promotion, client trueness, therefore a definite competitory border over rivals ( Guskin & A ; Weaver, 1996 ) .

Green hotels create a competitory advantage for themselves by pulling and retaining their employees. Employee turnover is one of the biggest jobs and disbursals within the hotel industry. However, surveies have shown that environmentally witting hotels have greater employee trueness. A Canadian survey reported that employees are “ far more likely to place with an employer whose rules and patterns are in melody with current tendencies ” ( Graci & A ; Dodds, 2008 ) . Environmental enterprises have shown to be a valuable manner to make passion and promote squad work to accomplish a cardinal end ( Graci & A ; Dodds, 2008 ) . Team work must be inspired from the top down in a hotel. The Orchard Garden ‘s general director, Stefan Muhle, said “ you merely ca n’t direct out a memo, ” ( Dicum, 2007 ) “ All the staffs have to be included forepart to endorse. Their bosom has to be in it ” ( Dicum, 2007 ) . Each staff member needs to be educated in what the hotel is making to accomplish sustainability ends so they can non merely take part, but besides answer guest inquiries ( Dicum, 2007 ) . By educating staff members, including them, maintaining them informed and disputing them to accomplish ends, direction of green hotels excites their staff and allows them to place with their organisation ; which leads to take down turnover rates. Lower turnover rates in bend save the hotel disbursals involved with recruiting, hiring, and developing new employees. The competitory advantages realized by green hotels do non halt with retaining employees ; consumers do seek out green hotels. Green hotels are going progressively popular due to the current environmental crisis that is happening worldwide. Green hotels are few and far between across non merely the United States, but besides the universe. Therefore, traveling green makes each belongings unique, and moreover creates a competitory advantage. Therefore, “ sustainable competitory advantage exists with the ownership or a valuable resource that allows the organisations to execute better or more efficient than their rivals ” ( Graci & A ; Dodds, 2008, p. 256 ) . The Cedar House Sport Hotel, for illustration, has gardens on the roof of their hotel. The gardens pull local birds and insects for invitees to detect, which in bend attracts more invitees. However, the gardens besides serve another intent, as they cool the hotel during the summer months ( Dicum, 2007 ) .

Environment Toolkit

Unplanned or uncontrolled touristry can be a cause of negative impacts such as the physical impairment of the finish installations and the devastation of the natural environment. It can besides make struggle at the finish countries on the issues of entree, irresponsible behaviour by tourers, competition for labor, dirt, eroding and land monetary values ( Mathieson and Wall, 1982 ) .

Environment duty makes ecological sense, because maintaining the environment pristine means that tourers will come to appreciate and bask the natural beauty of the finish. Gone are the yearss when traveling green needfully meant doing big investings in expensive engineering.

The chief ground for tourers to go to a finish is to look for authencity and existent experiences ( non unreal civilization devised to lead on tourers ) such as wildlife, historic townscape, scenery. They besides respect local individuality, its particular characteristics that make a finish different and unique- this could be the Taj Mahal of India, or cobalt bluish seas of Mauritius.

Tourism is among the highest subscriber to green house gas emanations and these emanations are likely to increase with touristry sector growing. Tourism adjustment, conveyance, events and attractive forces consume important sum of fuel, energy and H2O and can impact the natural environment. Of these, air conveyance is by far the largest subscriber to touristry, accounting for 40 % of the sector ‘s part to co2 emanations globally. The debut of low cost bearers air hoses has improved handiness to flights and opened travel markets but in bend has increased energy ingestion.

These wildlife, historic townscape and scenery form the nucleus merchandises of touristry industry and if these nucleus merchandises continued to be harmed by the pollution or other environmental impacts, so the really foundation on which the industry stands will be eroded. The touristry industry in peculiar has late received much attending with consciousness of the negative impacts that are holding on the environment ( Kasim, 2004 ) .

Emergence of Alternate Tourism

The authorities has announced a visitant mark of 2 million by 2020, hence Mauritius has late been sing a rush in touristry and tourism-related activities, but this growing is besides raising concerns that mass touristry development could take to the devastation of the state ‘s delicate coastline, zoology and vegetation.

There has been a narrow thought in chase of increased figure of tourers without earnestly understanding the benefit that local communities derived from touristry or the existent cost of touristry for the local community and environment being assessed. Puting marks for duplicating the tourer reaching rate, which were believed to convey much more capital, but this is non the instance.

Alternate signifiers of touristry tend to be geared to more responsible touristry. Different signifiers of alternate touristry serve different intents. Most signifiers aim to cut down the inauspicious impacts of mass touristry. Some signifiers may take to cut down or disperse the influence of the bing industry that has developed under a strong western influence, while some purpose merely for a new or particular market that have emerged as a consequence of displacements in planetary trade and the political relationship among different states. Therefore, alternate touristry can be seen both as a vision of the hereafter and as an version to mass touristry, nevertheless, are closely linked with the sustainable development paradigm.

The benefits of responsible touristry are non far off and ill-defined. They are accomplishable, and in most instances, can be perceived instantly. On the other manus, it may take old ages before the negative impacts of environmental disregard are felt.

By publicizing Mauritius as a green finish, Mauritius will non merely prosecute an addition in tourist figure but alternatively they will concentrate more on what sort of tourers want and these tourers will so be directed to the most appropriate countries as suited.

Making a Green Finish

The comprehensiveness and deepness of chance for a finish to set up green certificates is huge, and continues to turn. There are a figure of ways in which a finish can work with the environment to make a alone, compelling, and competitory finish.

To call a few:


One of the most popular attacks to ‘Going Green ‘ eco-tourism ( as a globally recognized and celebrated niche offering ) puts prosecuting with the natural environment of the finish at the Centre of the offering. Finishs which take pride in their abundant wildlife, vegetations and zoologies have successfully created traveller experiences which make it possible to be immersed in and involved with nature as a touristry attractive force which can be seen, felt and even contributed to. In add-on, eco-tourism finishs offer the benefit of an enhanced sense of health from being in such a ‘pure ‘ environment ( even if sophisticated in design, that is: Six Senses Wellness Resorts ) with chance to partake in jaunts focused on being at one with nature.


Finishs which define themselves as ‘Going Green ‘ from an ecofriendly perspective openly and voluntarily follow and show environmentally friendly patterns which, while apparently little, can in fact make a large difference when added up. The desire to be considerate of the impact of the industry ( or parts of it ) on the environment are at that place, with attempts made to make the small things which are merely the right thing to make. Eco-friendly attempts include basic environmentally considerate alterations to bing substructure, i.e. frequence of linen lavation, computer keyboards in hotel suites to turn on/off power brinies, increased air conditioner temperatures in big infinites, replacing of traditional visible radiation bulb to energy salvaging bulbs, selective recycling attempts ( like Grey H2O ) . Interestingly, finishs embarking into these even incremental patterns will detect a positive impact on the bottom line.


Geting more serious about the impact which the industry has on the environment, enforcement of eco-policies by authoritiess and touristry corporations reflects the cardinal doctrine held by leaders of a finish and touristry concern towards energy preservation and environmental duty. Enforcement of policy removes the window of pick for members of the Tourism community, doing alterations to bing and future touristry merchandises and services – alterations to increase energy efficiency and/or cut down wastage of resources – a must. These policies do non use strictly to finishs which exist within locations surrounded by verdure and pullulating with wildlife. Even the most built-up, uber-urban, heavily-populated countries which could be described more as concrete jungles than even garden metropoliss can successfully enforce and trip green policies and inducements. Macau, as an illustration, has put in topographic point a green hotel awards programme for international developers of resorts and casinos scrambling to acquire a piece of the action and topographic point a stake on touristry growing in the new Asiatic touristry hot topographic point. The enterprise by Macau ‘s Environment Council ( now Environmental Protection Bureau ) , which was introduced in 2007, drives across the industry the importance of environmental direction in the hotel sector while giving high-profile, highly-respected acknowledgment to those hotels call uping environmentally sound direction policies.


Linked to the above, eco-engineering is the acceptance of new coevals engineering and patterns into new touristry merchandises, services and developments, efficaciously doing disused old, less energy-efficient methods. This increasing sensitiveness to the design and development of touristry industry assets, peculiarly major constructions such as airdromes, retail Centres, theaters, hotels and conference Centres, can hold a dramatic consequence on the impact which the industry has on the environment, both visibly and invisibly. The undermentioned eco-engineering constructs are merely a few of the energy-smart and environmentally sensitive techniques progressively being built into new T & A ; T substructure:

o Water warming: heat recovered from the hotel ‘s air-conditioning system used to warm H2O for swimming pools ; solar panels for H2O used in hotels and watering place ;

o Temperature Control: solar glazing in Windowss and doors aids in keeping changeless interior temperatures ;

o Lighting: energy efficient visible radiations and lamps ; motion detectors for after-hour lighting in common countries and belowground parking ; keycard room power control ;

o Air conditioning: detectors automatically exchange off air-conditioning in the sleeping rooms when doors to balconies or patios are opened ;

o Irrigation: rainwater is directed off the roofs via an extended resistance pipe web to a big storage armored combat vehicle for usage in the gardens ;

Interestingly, initial investing into green design frequently proves to be a valuable gross defender as operating costs can be dramatically reduced.

The green economic system is a world, a much needed and a profoundly meaningful one.

Taking into history the above possible attacks to ‘Going Green ‘ , and many others which exist, touristry industry leaders within both the populace and private sector need to look closely at how they plan to, and frequently must, integrate ‘Going Green ‘ into their touristry growing scheme, ethos, Brand and concern theoretical accounts. Form follows map. Function follows doctrine


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